CRM Implementations
DevOps for Dynamics 365
Here is a Microsoft Dynamics 365 DevOps toolchain to automate the CRM or ERP build, test, integrate and deploy processes.
Read MoreCRM DevOps Accelerates Innovation
Here is how CRM DevOps manages the end-to-end CRM software delivery lifecycle and the continuous delivery of software-driven innovation.
Read MoreCRM Change Management
CRM change management best practices and a step by step step Change Management Framework for CRM software implementations.
Read MoreCRM Deployment Change Management
How resistance to change occurs in a CRM software implementation, and how to proactively counter these obstacles with CRM change management.
Read MoreThe Component Business Model for Business Process Design
The Component Business Model (CBM) aids CRM software design using an enterprise wide business process improvement framework.
Read MoreHow Design Thinking Sky-Rockets CRM Value
How Design Thinking can create far more impactful user, customer and company CRM outcomes, and more successful CRM software implementations.
Read MoreHow Agile Improves CRM Software Success
Here is how Agile methods reduce risk, accelerate time to value and greatly improve CRM software implementation success.
Read MoreCRM Data Conversion Best Practices
Electronic data conversions routinely result in project delays to CRM implementations. Here are the best practices to prevent this problem.
Read MoreWhy CRM Implementations Fail – and how not to
The top 5 causes of CRM failures and the CRM software implementation success factors to avoid disappointment.
Read MoreAgile versus Waterfall for CRM Implementation Success
The advantages, disadvantages and differences between Agile and Waterfall CRM implementation methods.
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