CRM Software Hub

Research shows the CRM ROI is 211%, on average, but can surge to 3 times that figure based on software utilization and user adoption.

The next generation of CRM software will transition from data management to customer relationships and a whole lot more. Here is the future of CRM.

Contrary to some popular belief, CRM is not software. CRM is a business strategy to grow mutually beneficial and profitable customer relationships.

The CRM Market Share Report measures the size of the market, forecasts market growth and ranks the top 5 CRM vendors.

This Salesforce versus Microsoft Dynamics 365 CE is an independent, expert analysis and comparison of the top two CRM systems.

10 CRM user adoption best practices to accelerate time to value and maximize user adoption, software utilization and technology ROI.

4 shifts in the CRM software market create huge potential to use CRM for more strategic objectives and benefits.

The disconnect with mobile CRM. Why so many mobile deployments do not go well and the right steps to achieve mobile CRM success.

How to achieve mobile CRM user experiences that increase CRM user adoption, software utilization and technology payback.

This independent Microsoft CRM review evaluates Dynamics 365 CE competitive strengths, weaknesses, limitations and costs.

How to improve the Microsoft Dynamics 365 CRM user experience to increase CRM user adoption, software utilization and technology ROI.

Analyst firm Yankee Group shows how mobile CRM increases staff productivity, user adoption, customer relationships and ROI.