CRM Software Hub
What’s the ROI for CRM? CRM ROI Research Findings
Research shows the CRM ROI is 211%, on average, but can surge to 3 times that figure based on software utilization and user adoption.
Read MoreThe Future of CRM
The next generation of CRM software will transition from data management to customer relationships and a whole lot more. Here is the future of CRM.
Read MoreWhat is CRM?
Contrary to some popular belief, CRM is not software. CRM is a business strategy to grow mutually beneficial and profitable customer relationships.
Read MoreCRM Market Share Report
The CRM Market Share Report measures the size of the market, forecasts market growth and ranks the top 5 CRM vendors.
Read MoreMicrosoft Dynamics vs Salesforce
This Salesforce versus Microsoft Dynamics 365 CE is an independent, expert analysis and comparison of the top two CRM systems.
Read MoreCRM User Adoption Best Practices
10 CRM user adoption best practices to accelerate time to value and maximize user adoption, software utilization and technology ROI.
Read MoreSeismic Shifts in the CRM Software Market
4 shifts in the CRM software market create huge potential to use CRM for more strategic objectives and benefits.
Read MoreMobile CRM – Why it Fails, and How to Succeed
The disconnect with mobile CRM. Why so many mobile deployments do not go well and the right steps to achieve mobile CRM success.
Read MoreMobile CRM User Experience Best Practices
How to achieve mobile CRM user experiences that increase CRM user adoption, software utilization and technology payback.
Read MoreMicrosoft Dynamics CRM Review
This independent Microsoft CRM review evaluates Dynamics 365 CE competitive strengths, weaknesses, limitations and costs.
Read MoreImprove the Microsoft Dynamics CRM User Experience
How to improve the Microsoft Dynamics 365 CRM user experience to increase CRM user adoption, software utilization and technology ROI.
Read MoreMobile CRM for Staff Productivity and Customer Relationships
Analyst firm Yankee Group shows how mobile CRM increases staff productivity, user adoption, customer relationships and ROI.
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