CRM Analytics

The CRM KPIs that convert data to actionable information and put focus on the factors that most drive business performance improvements.

An objective assessment along with the top hits and misses of Microsoft Power BI,

Microsoft Power BI best practices to accelerate design and development, improve the user experience and increase CRM analytics user adoption.

Cognitive systems defined and explained by examining unique capabilities, business benefits and some interesting real world examples.

CRM analytics discover correlations, patterns and trends, allowing you to tailor the customer experience for increased engagement and profits.

Customer analytics interpret, flex and act upon volumes of information which otherwise remains buried and unusable. Here are the best ones.

Prioritizing the highest impact performance metrics helps managers achieve the most strategic goals in the shortest time. Here’s how to do it.

Here’s how to connect data to insights to action to results, and improve business intelligence ROI with actionable analytics.

Here are 2 methods to harness CRM data to make better business decisions, acquire more customers and increase your analytics ROI.

Big data is a big opportunity, but also comes with big risk. Here is the upside, the challenges and a 7 step big data implementation plan.