CRM Analytics and Business Intelligence (BI) Best Practices

The 3 BI best practices to transform data from a byproduct to an information asset and increase customer and company financial results.

A 10 step approach to plan and deploy a CRM Business Intelligence or CRM analytics solution for Best-in-Class decision support.

Big data is a big opportunity, but also comes with big risk. Here is the upside, the challenges and a 7 step big data implementation plan.

The CRM KPIs that convert data to actionable information and put focus on the factors that most drive business performance improvements.

An objective assessment along with the top hits and misses of Microsoft Power BI,

Microsoft Power BI best practices to accelerate design and development, improve the user experience and increase CRM analytics user adoption.

Cognitive systems defined and explained by examining unique capabilities, business benefits and some interesting real world examples.

Customer analytics interpret, flex and act upon volumes of information which otherwise remains buried and unusable. Here are the best ones.

Prioritizing the highest impact performance metrics helps managers achieve the most strategic goals in the shortest time. Here’s how to do it.

Here’s how to connect data to insights to action to results, and improve business intelligence ROI with actionable analytics.

Here are 2 methods to harness CRM data to make better business decisions, acquire more customers and increase your analytics ROI.

CRM analytics display powerful customer insights to improve customer experiences for increased engagement, business and profits.