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Amdocs
Amdocs is a popular CRM and Customer Experience Systems solution for telcos, media and entertainment services providers. |
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Attensity
Attensity uses text analytics and text mining to make sense of unstructured data, and enhance customer relationships. |
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Avaya Aura
The Avaya Aura Contact Center software solution is a best of breed customer support solution for midrange companies. |
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bpm'online
This CRM software solution offers a unique BPM approach and nearly two dozen CRM vertical market editions. |
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Converge Enterprise
Converge Enterprise CRM is an all in one SMB application that delivers a particularly strong UX, BPM and business process flexibility. |
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Greenrope
Greenrope is particularly strong in delivering an integrated CRM and marketing automation software solution to SMBs. |
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Infor
Infor is the third largest ERP software company in the world, behind Oracle and SAP, and a major force in the CRM market's evolution. |
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Infusionsoft
Infusionsoft offers an all-in-one CRM, marketing and e-commerce application for the small business industry. |
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Jive Software
Jive is the pioneer in Social Business Software and looks to create a niche position in the social CRM market. |
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Kana
Kana is on an acquisition strategy to assemble the next generation of Customer Experience Management (CXM) solutions. |
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Microsoft
With four middle market leading ERP software systems, and Dynamics CRM 2011, Microsoft is fast pushing its way to top contention. |
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NetSuite
On-demand provider of integrated CRM, accounting & finance, distribution & supply chain, e-commerce and HR software. |
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Oracle
In addition to batting SAP in the global enterprise software marketplace, Oracle is finally making inroads in the cloud and mid-market. |
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PegaSystems
Pegasystems (Pega) is an enterprise CRM system targeted to the Fortune 500 with unique strengths in BPM and analytics. |
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PhaseWare
PhaseWare delivers best of breed Customer Service and Support software applications designed for SMBs. |
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RightNow Technologies
Oracle's RightNow cloud solution maintains a unique strength in customer experience management and B2C customer support. |
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Sage
SMB and middle market share leader Sage offers Sage ACT!, Sage CRM and SalesLogix CRM solutions to a global market. |
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Salesforce.com
This on-demand CRM innovator is continuing growth of SaaS CRM while expanding into the broader cloud and PaaS. |
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Salesnet
Salesnet is an early cloud CRM pioneer that takes a different tact—going deep in SFA instead of wide across the board. |
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SAP
With over 100,000 customers and several ERP product suites, SAP is the largest ERP and CRM software manufacturer. |
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SugarCRM
7 million downloads, 22000 community members and 7000 customers have made Sugar CRM the open source CRM market share leader. |
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Sword Ciboodle
A B2C, business process management (BPM), customer service application with vast scalability and strong multi-channel support. |
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Vertical Solutions CRM
Vertical Solutions provides a customer service application for contact centers with good BPM and native cloud/SaaS delivery. |
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vtiger CRM
An open source CRM software solution jockeying for position against commercial open source CRM competitors. |
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Zoho CRM
Zoho CRM is acquiring customers based on its ease of use, freemium pricing model, low cost and fast deployment. |
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