CRM Industry Discussions

Conversations with CRM thought leaders, industry analysts and software executives
Paul Greenberg discusses the convergence of CRM, social CRM & Customer Experience
SugarCRM CEO shares company direction, business performance & product advancements
IDC's Michael Fauscette shares a roadmap to Customer Experience (CX) success
Analyst Esteban Kolsky describes the integral role of CX in strategic customer strategies
CallidusCloud CEO Leslie Stretch explains the Lead to Money cloud
Oracle SVP Anthony Lye explains Oracle CX software, its benefits & differentiation
Social CRM — A clear and concise real world illustration of social CRM
How Customer Experience earns repeat business, loyalty and customer advocates
Open Source CRM — Risks, rewards and a new opportunity for an old problem
Salesforce.com Dreamforce advice. What to know before you go.
SugarCRM co-founder Clint Oram shares software strategy, design & development
InsideView CEO Umberto Miletti shares customer intelligence research and lessons
CRM Idol founder and front man Paul Greenberg shares lessons from leaders
Strativity CEO Lior Arrusy discusses CX trends, metrics and benefits
HubSpot CEO, Brian Halligan, explains how marketing software aids inbound marketing
Marketo CEO, Phil Fernandez, explains Revenue Performance Management (RPM)
Eloqua CEO, Joe Payne, explains social, mobile and marketing software capabilities
Act-On Software CEO, Raghu Raghavan, advises marketing software top benefits
Why you need a marketing cloud or marketing automation software
Why marketing automation software most often fails to deliver
The Chief Marketing Officers top 3 objectives