CRM Industry Discussions


Conversations with CRM thought leaders, industry analysts and software executives

Paul Greenberg discusses the convergence of CRM, social CRM & Customer Experience

SugarCRM CEO shares company direction, business performance & product advancements

IDC's Michael Fauscette shares a roadmap to Customer Experience (CX) success

Analyst Esteban Kolsky describes the integral role of CX in strategic customer strategies

CallidusCloud CEO Leslie Stretch explains the Lead to Money cloud

Oracle SVP Anthony Lye explains Oracle CX software, its benefits & differentiation

Social CRM — A clear and concise real world illustration of social CRM

How Customer Experience earns repeat business, loyalty and customer advocates

Open Source CRM — Risks, rewards and a new opportunity for an old problem Dreamforce advice. What to know before you go.

SugarCRM co-founder Clint Oram shares software strategy, design & development

InsideView CEO Umberto Miletti shares customer intelligence research and lessons

CRM Idol founder and front man Paul Greenberg shares lessons from leaders

Strativity CEO Lior Arrusy discusses CX trends, metrics and benefits

HubSpot CEO, Brian Halligan, explains how marketing software aids inbound marketing

Marketo CEO, Phil Fernandez, explains Revenue Performance Management (RPM)

Eloqua CEO, Joe Payne, explains social, mobile and marketing software capabilities

Act-On Software CEO, Raghu Raghavan, advises marketing software top benefits

Why you need a marketing cloud or marketing automation software

Why marketing automation software most often fails to deliver

The Chief Marketing Officers top 3 objectives