CRM Implementations

Many proposed CRM projects make loose or unsubstantiated claims. Here’s a better way to forecast measurable CRM benefits and IT payback.

Here is how a CRM consolidation should merge multiple CRM systems from decentralized business units into an enterprise wide CRM application.

The 8 critical success factors that ensure CRM success and should be included in your CRM implementation roadmap.

CRM adoption is a perennial challenge. Fortunately, there are 5 proven methods to gain wide scale and enthusiastic CRM user adoption.

The 8 User-First building blocks that deliver higher user adoption, improved business outcomes and the most successful CRM implementations.

Agile Best Practices to accelerate your CRM implementation, lower project risk, increase user adoption and improve business outcomes.

The ideal agile toolchain to accelerate development, testing, integration and continuous deployment of Microsoft Dynamics 365 CE.

An agile tools comparison of Jira, Rally and Microsoft DevOps for Microsoft Dynamics 365 CRM software deployments.

CRM DevOps best practices to accelerate the implementation, realize more innovations and increase CRM software ROI.

16 CRM software training best practices that improve content retention, user confidence and training results.